All in One Car Rental Software

Terms of Service

1. AGREEMENT TO TERMS

These Terms of Service (“Terms”) constitute a binding agreement between you (“Client”) and 1Now Inc., a Delaware corporation (“1Now,” “we,” “us,” or “our”) governing your access to and use of the 1Now platform and related services (the “Platform”). By accessing, registering for, or using the Platform, you confirm that you have read, understood, and agreed to these terms and any updates communicated to you. If you do not agree, you must not access or use the Platform. If you are accepting these terms on behalf of an organization, you represent and warrant that you have the authority to bind that entity. Your use of the Platform constitutes an electronic signature enforceable under applicable laws, including the U.S. Electronic Signatures in Global and National Commerce Act (E-Sign Act) and the Delaware Uniform Electronic Transactions Act.

2. SERVICE DESCRIPTION

1Now provides a cloud-based platform that enables car rental operators to manage direct booking websites, reservation workflows, calendar synchronization, renter verification (via third-party integrations), insurance options, rental agreements, and financial reporting. 1Now is a technology provider only. It does not operate a car rental business or participate in rental transactions. You acknowledge and agree that 1Now is not a party to any rental transaction between you and your renters and assumes no responsibility for the maintenance, safety, legal compliance, or performance of your rental operations. 1Now is not affiliated with, endorsed by, or partnered with Turo Inc. or any other third-party carsharing or rental platform. You are solely responsible for complying with any applicable terms of service or platform agreements to which you are bound. See Section 6A for more information on thirdparty platform compliance. You, as the Client, retain sole responsibility for all aspects of your business, including compliance with laws, renter interactions, vehicle upkeep, insurance, payments, claims, and enforcement of agreements.1Now may modify, discontinue, or enhance features of the service at its discretion for business, legal, or technical reasons. Such changes shall not constitute a breach of these terms.

3. ACCOUNT REGISTRATION AND ADMINISTRATION

You must create and maintain a valid administrative account to access the platform. You are solely responsible for:

• Ensuring that all registration and contact information is current, complete, and accurate.

• Authorizing only designated personnel (“Authorized Users”) to access your account in accordance with these terms.

• Maintaining the confidentiality of all login credentials and ensuring they are not shared or reused by multiple individuals.

• All activity that occurs under your account, whether by you or by any authorized user, and whether authorized or unauthorized.

You agree that 1Now is not liable for any loss or damage resulting from unauthorized access or failure to maintain account security. 1Now may suspend or revoke access to any account or user that violates these terms or poses a legal, security, or reputational risk.

4. SUBSCRIPTION, BILLING, AND AUTO-RENEWAL

Your use of the Platform is subject to a recurring subscription fee (“Subscription”) as agreed during onboarding or checkout. Fees are billed automatically in advance through Stripe, Square, or another authorized processor. All fees are exclusive of applicable taxes and must be paid in U.S. dollars (USD), unless otherwise specified. Unless canceled at least seven (7) days before the renewal date, subscriptions automatically renew for the same term and rate, unless modified in accordance with these terms. All fees are non-refundable, and no credits will be issued for partial months, downgrades, or unused services. 1Now may adjust subscription pricing on renewal with prior notice. Late or failed payments may lead to suspension or termination of access, and you remain responsible for any unpaid amounts, including reasonable collection costs.

5. THIRD-PARTY INTEGRATIONS AND DISCLAIMERS

The Platform may include integrations with third-party services, including but not limited to:
• Stripe and Square for payment processing
• Vouched for identity verification
• Canopy for insurance verification
• Bonzah for renter protection insurance
• Turo for calendar synchronization
1Now does not control and is not responsible for the accuracy, availability, functionality, or security of third-party services. Your use of such services is governed by their respective terms and policies. Calendar synchronization with Turo is enabled solely through publicly available user-facing features or authorized interfaces. 1Now does not reverse-engineer, automate, or access Turo’s backend infrastructure in violation of their terms. Clients are solely responsible for ensuring that any integration or synchronization feature used complies with the applicable third-party platform

5A. THIRD-PARTY SERVICES DISCLAIMER

1Now integrates with third-party providers to offer insurance-related functionalities, including renter protection and insurance verification. These services are not owned, operated, or controlled by 1Now.
1Now integrates with third-party providers to offer insurance-related functionalities, including renter protection and insurance verification. These services are not owned, operated, or controlled by 1Now. You understand and agree that:

• Your use of any third-party service is governed solely by the terms and privacy policies of that service provider.

• 1Now makes no warranties or guarantees regarding the functionality, availability, accuracy, compliance, or suitability of any third-party service.

• 1Now disclaims all liability for any loss, damage, or claim arising from your use of or reliance on any third-party service, including any errors, omissions, delays, outages, breaches, failures, denial of coverage, exclusions, or unresolved disputes.

6. PLATFORM USAGE AND PROHIBITED CONDUCT

You agree to use the Platform solely for lawful business purposes related to car rental operations. You will not:

Use the Platform to violate any law, regulation, or third-party right.

Attempt to access systems, accounts, or data without authorization.

Reverse engineer, modify, or replicate any part of the Platform.

Interfere with Platform integrity or performance.

Misrepresent your affiliation with 1Now or its affiliates.

Use the Platform to upload, distribute, or introduce malware, harmful code, or other malicious technologies.

Access or use the Platform through automated scripts, bots, or data scraping tools without prior written consent.

Sublicense, lease, or provide access to the Platform to any third party without 1Now’s written approval.

1Now reserves the right to suspend or terminate access for any conduct deemed abusive, unlawful, or harmful to 1Now, its Platform, or other clients.

6A. THIRD PARTY PLATFORM COMPLIANCE

You acknowledge that 1Now is an independent software provider and is not affiliated with, endorsed by, or partnered with Turo Inc. or any other third-party car-sharing, fleet management, or rental platform. The Platform may include features that support your rental operations outside of third-party platforms; however, it is your responsibility to ensure that your use of the Platform does not violate any applicable terms of service, agreements, privacy policies, or platform rules, including but not limited to those of Turo. You agree not to use the Platform in any manner that would solicit, contact, or transact with renters in violation of third-party platform policies, including restrictions on off-platform transactions or use of renter data.

You are solely liable for any consequences, claims, or disputes resulting from a breach of another service’s terms. 1Now disclaims all liability arising from your interactions with, or obligations to, such third-party platforms. Additionally, you are responsible for ensuring that any renter data obtained through other platforms is used in compliance with their applicable privacy and contractual restrictions. Any violation of third-party terms may result in the suspension or termination of your access to the Platform.

7. DATA OWNERSHIP, PRIVACY, AND SECURITY

You retain ownership of all content and data you upload to the platform, including rental records, renter information, documents, and fleet details (“Client Data”).

By using the Platform, you grant 1Now a limited, non-exclusive license to host, process, analyze, and transmit Client Data solely as necessary to:

Provide the services

Support your account

Comply with legal obligations

Improve the platform

1Now will collect, process, and store Client Data in accordance with applicable data protection laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and, where applicable, the EU General Data Protection Regulation (GDPR).

Our data practices are further described in our Privacy Policy and, if applicable, governed by a separate Data Processing Agreement (DPA).

1Now shall implement reasonable administrative, technical, and organizational measures designed to protect Client Data against unauthorized access, loss, or disclosure. In the event of a confirmed data breach affecting Client Data stored on the Platform, 1Now will notify you without undue delay in accordance with applicable law.

You acknowledge that 1Now may use aggregated, anonymized data derived from client data for analytics, benchmarking, and product improvements, provided such data does not identify you or any individual.

You are responsible for complying with all applicable privacy laws in connection with your use of the platform, including any notice obligations to your end users in the event of a breach affecting your systems, accounts, or integrations. 1Now disclaims responsibility for the privacy and security practices of any third-party services.

8. INTELLECTUAL PROPERTY AND LICENSE GRANT

All rights, title, and interest in and to the platform, including all software, code, technology, content, design elements, trademarks, and any related intellectual property rights, are and shall remain the exclusive property of 1Now and its licensors. No ownership rights are transferred to you under these terms. You acknowledge that your access to and use of the Platform is licensed, not sold.

Subject to your compliance with these Terms, 1Now grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform solely for your internal business operations. You may not sublicense, sell, resell, distribute, modify, copy, create derivative works based on, or otherwise commercially exploit the Platform, nor use the Platform to build or offer a competing product or service.

All rights not expressly granted to you under these terms are reserved by 1Now and its licensors. Any feedback, suggestions, or improvements you provide regarding the platform may be used by 1Now without restriction, and you assign all rights in such feedback to 1Now.

9. AFFILIATE PARTNERS, LEADS, AND NONCIRCUMVENTION

1Now may engage third-party affiliates, partners, or agents to generate leads or refer clients under performance-based arrangements. You acknowledge that such affiliates are independent entities and not employees, agents, or representatives of 1Now. 1Now disclaims all liability for any representations, warranties, or conduct of its affiliates.

You agree not to circumvent, bypass, or interfere with 1Now’s relationships with its affiliates, leads, or partners introduced through the Platform, including by entering into direct business relationships for the purpose of avoiding fees or obligations owed to 1Now. Such circumvention shall constitute a material breach of these Terms, and 1Now reserves the right to suspend or terminate your access to the Platform in such cases.

10. DISCLAIMERS

The Platform is provided on an “as is” and “as available” basis, to the fullest extent permitted by law, without any warranties of any kind, whether express or implied. 1Now expressly disclaims all warranties, including but not limited to:

Merchantability, fitness for a particular purpose, non-infringement;

Accuracy or completeness of data;

Functionality, availability, or reliability of third-party integrations;

Uninterrupted or error-free access to the Platform.

1Now makes no guarantees that the Platform will:

Operate without errors, disruptions, or interruptions;

Lead to increased income, bookings, or profitability;

Prevent chargebacks, fraudulent activity, or disputes with renters.

1Now warrants only that it will use commercially reasonable efforts to maintain and support the Platform in accordance with these terms.

Some jurisdictions do not allow the exclusion of certain warranties. In such cases, the disclaimers herein shall apply only to the maximum extent permitted by applicable law.

From time to time, 1Now may offer beta or early-access features. These are provided “as is,” may contain errors, and can be modified or removed without notice.

1Now does not provide legal, regulatory, tax, or compliance advice. Any templates, agreements, or automated tools made available through the Platform are provided solely for convenience and informational purposes and do not constitute legal advice. You are solely responsible for ensuring your rental operations and documentation comply with all applicable laws.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, 1Now shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, even if 1Now has been advised of the possibility of such damages and regardless of the legal theory (whether in contract, tort, negligence, strict liability, or otherwise).

1Now’s total cumulative liability for each claim or cause of action arising out of or relating to these Terms or your use of the Platform shall not exceed the greater of one hundred U.S. dollars ($100) or the total amount of fees paid by you to 1Now in the twelve (12) months preceding the event giving rise to such claim.

You waive any right to participate in any class action, collective action, or representative proceeding against 1Now.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such cases, this limitation shall apply only to the fullest extent permitted by law.

11A. SOFTWARE FUNCTIONALITY AND CLIENT RESPONSIBILITY

1Now makes commercially reasonable efforts to test and maintain the functionality of the platform. The Platform is provided “as is.” No performance guarantees are made.

You acknowledge that it is your sole responsibility to:

Validate Platform outputs, including pricing, availability, and booking records;

Ensure legal and regulatory compliance of your rental operations;

Monitor and verify all renter communications, payment processing, and contract generation.

1Now disclaims all liability arising from client-side misconfigurations, failures of third-party services or integrations, or any misuse of the Platform.

1Now will use commercially reasonable efforts to maintain 99.9% uptime monthly, excluding planned maintenance, force majeure events, and third-party outages. Support inquiries will be addressed in a timely manner. No specific remedies apply unless agreed in writing.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless 1Now and its officers, directors, employees, and agents from any claims, damages, liabilities, or costs (including attorneys’ fees) arising out of or related to:

Your use of the Platform;

Your rental operations or transactions;

Any violation of these Terms;

Any breach of applicable law;

Any third-party claim related to your client data.

12A. CONFIDENTIALITY

Each party (“Receiving Party”) agrees to keep confidential and not disclose to any third party any non-public, confidential, or proprietary information disclosed by the other party (“Disclosing Party”) in connection with these Terms (“Confidential Information”), whether in oral, written, or electronic form.

Confidential information includes technical data, business strategies, pricing, product designs, and any information marked or reasonably understood to be confidential. It does not include information that:

was lawfully known to the receiving party without restriction before disclosure,

becomes publicly available without breach of these Terms,

is independently developed by the receiving party without use of confidential information, or

is disclosed pursuant to a legal obligation, provided reasonable notice is given.

The receiving party agrees to use confidential information only as necessary to perform its obligations under these terms and to protect it with at least the same degree of care it uses to protect its own confidential information, but not less than a reasonable standard.

These confidentiality obligations will survive for two (2) years following termination of the Agreement.

12B. DMCA COMPLIANCE

If you believe any content hosted through the Platform infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (DMCA) to: 1Now will respond to valid DMCA takedown requests and may remove infringing content or suspend access in accordance with applicable law. Repeat infringers may be terminated.

13. TERMINATION AND DATA RETENTION

1Now may suspend or terminate your access to the Platform immediately upon notice if you materially breach these terms, engage in unlawful or abusive behavior, or if continued access poses legal or reputational risk to 1Now. Upon termination, your right to use the Platform shall cease immediately, and no refunds will be issued. You may terminate your Subscription at any time by cancelling through the Platform or providing written notice, in which case access will end at the conclusion of the current billing cycle.

Client data stored on the Platform may be permanently deleted after thirty (30) days following termination, unless a longer retention period is required by applicable law. You are responsible for exporting your client data prior to termination.

Notwithstanding the foregoing, 1Now may retain and use anonymized, aggregated data derived from Client Data for analytics, product development, and improvement purposes, provided that such data does not identify you or any individual.

Sections relating to payment obligations, confidentiality, intellectual property, and limitation of liability shall survive termination.

14. GOVERNING LAW AND JURISDICTION

These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. You agree that any legal suit, action, or proceeding arising out of or relating to these Terms or your use of the Platform shall be instituted exclusively in the state or federal courts located in Delaware. You hereby waive any objection to such jurisdiction and venue, including objections based on inconvenient forum.

14A. RIGHT TO REMEDY

Before initiating any legal, administrative, or payment-related action based on an alleged failure or issue with the Platform, you agree to provide 1Now with written notice describing the issue in reasonable detail. 1Now shall have a minimum of thirty (30) days from the date of such notice to investigate and, if applicable, cure the issue.

During this period, you agree not to initiate chargebacks, seek third-party remedies, or terminate your agreement based on the alleged issue, unless 1Now fails to make a good faith effort to resolve the matter. 1Now’s reasonable actions to investigate and address the issue shall constitute a good faith effort for purposes of this Section.

15. DISPUTE RESOLUTION

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform (“Dispute”), the parties shall first attempt to resolve the Dispute through good faith negotiations. If the dispute is not resolved within thirty (30) days of written notice, the parties agree to submit the dispute to non-binding mediation before a mutually agreed-upon mediator located in the State of Delaware.

If mediation is unsuccessful, the dispute shall be finally resolved by binding arbitration administered by a mutually agreed-upon arbitration provider, conducted in Delaware in accordance with its applicable rules. The arbitration shall be conducted in English, and judgment on the award may be entered in any court of competent jurisdiction.

Each party shall bear its own attorneys’ fees and costs, and the parties shall share equally the fees and expenses of the mediator and arbitrator unless otherwise determined in the arbitration. Nothing in this section precludes either party from seeking interim or injunctive relief in a court of competent jurisdiction to prevent immediate and irreparable harm. Each party knowingly and voluntarily waives its right to a trial by jury in any legal proceeding arising out of or relating to these Terms.

16. MODIFICATIONS

1Now may revise these Terms at any time by posting an updated version. Material changes will be communicated via email or within the platform. Your continued use of the Platform after changes become effective constitutes your agreement to the updated terms.

Material changes will be communicated via email or within the Platform at least seven (7) days in advance, unless required sooner by law or regulatory changes.

17. FORCE MAJEURE

1Now shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, labor disputes, utility or telecommunication failures, internet outages, regulatory actions, acts of civil or military authorities, or other similar events.

Performance shall be excused for the duration of the Force Majeure event and for a reasonable period thereafter to allow for recovery.

18. DEFINITIONS

“Client” means the individual or entity that registers for, accesses, or uses the Platform pursuant to these Terms, and is responsible for all Users acting on its behalf.

“User” means any individual authorized by Client to access or use the Platform on Client’s behalf.

“Platform” means the 1Now proprietary software-as-a-service system, including applications, interfaces, APIs, tools, integrations, and related services.

“Service” means the provision of access to the Platform and related support services provided by 1Now under these Terms.

“Client Data” means all data, content, and information uploaded, submitted, or transmitted by Client or its Users to the Platform, including but not limited to rental records, renter information, vehicle details, documents, and communications.

“Third-Party Services” means any products, services, or integrations operated by entities other than 1Now, which may interact with or be accessible via the Platform.

“Documentation” means any user manuals, onboarding guides, API documentation, or other technical materials provided by 1Now in connection with the Platform.

“Terms” means these Terms of Service, including any updates communicated to Client as provided herein.

19. MISCELLANEOUS

These Terms constitute the entire agreement between you and 1Now and supersede all prior agreements (if any). If any provision is found unenforceable, the remaining terms will remain in effect. You may not assign these Terms without 1Now’s written consent. 1Now may assign its rights without restriction.

These Terms do not create any agency, partnership, or employment relationship. 1Now’s failure to enforce any part of these Terms does not waive its rights.

19A. U.S. USE AND EXPORT CONTROLS

The Platform is controlled and operated from the United States and is intended for use by U.S.-based clients only. You agree to comply with all applicable U.S. export control laws and regulations. You may not access or use the Platform if you are located in a country subject to U.S. sanctions or are listed on any U.S. government restricted parties list.